Liberty Utilities whopper (June 3, 2016)

In a letter mailed to its customers dated May 5 (that we ultimately get to pay for) Liberty Water claims that the average Apple Valley household water bill actually went down by a few pennies compared to 2013!

I’d like to order my Whopper with no sauce please. The letter states that the typical (household) today is only using 8,714 gallons of water but kinda forgot to mention the consumption rate in 2013 for their comparison. The letter then goes on to explain how the CPUC regulates their business and how the mean CPUC approves all the water rate increases (kinda like don’t blame them).

The letter ends by trying to explain how the extra surcharges that they get to collect for water consumed while they didn’t even own the company is actually a good thing for us. I’m not sure if the word disingenuous, misleading, spin or plain BS applies — but please stop already! No one believes your lies about supplying the cheapest water around; remember when we actually supplied copies of rates from Hesperia, Victorville, San Bernardino, Corona, Riverside, Rancho Cucamonga and Palm Springs (a real desert) for comparison? Please stop already.

David Christman, Apple Valley

Source: Daily Press